A Problem Prevented The Document From Being Scanned

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Video a problem prevented the document from being scanned
Some Home windows customers are encountering the ‘An issue averted the report from being scanned‘ each and every time they try to scan a report with a attached scanner. If the person clicks on Preview, they’re greeted via this mistake as a substitute: ‘An issue averted the report from being scanned.’

‘An issue averted the report from being scanned’ Error

There are a couple of bottom-line culprits that would possibly finally end up inflicting this mistake:

Way 1: Energy biking the scanner

Because it seems, numerous customers encountering the ‘An issue averted the report from being scanned‘ error have reported that they controlled to mend the problem via acting a power-cycling process. This operation is composed of turning the instrument off and disconnecting it from the ability supply to be able to drain the ability capacitors and be sure that the following startup is finished with none cached knowledge.

Right here’s a snappy step-by-step information on chronic biking your scanner to be able to repair this mistake message:

  1. Transparent any pending jobs to your scanner queue, then flip it off conventionally by the use of the bodily On / Off button.
    Turning your scanner off
  2. Unplug the scanner from the ability outlet and wait a minimum of 60 seconds to be sure that the ability capacitors are cleared.
  3. After that period of time has handed, plug your scanner again into your chronic outlet and get started the scanner as soon as once more by the use of the ability button.
  4. As soon as the startup is whole, repeat the motion in the past triggering the ‘An issue averted the report from being scanned’ error and spot if the issue is now resolved.

In case the issue continues to be now not fastened, transfer right down to the following manner.

Way 2: Working the printer troubleshooter (Home windows 10 Best)

If you happen to’re encountering the problem on Home windows 10 and the issue originates from certainly one of your USB ports, you may be able to repair the problem mechanically just by operating the Home windows Printer troubleshooter. This repair has been showed via a number of affected customers.

This integrated application incorporates a choice of computerized restore methods for the most typical problems associated with attached {hardware} and peripherals. If the problem you’re having is already coated via a restore technique, then the Home windows Printer Troubleshooter will be capable of repair the problem mechanically.

Right here’s a snappy information on operating the Home windows {Hardware} troubleshooter application to be able to repair the ‘An issue averted the report from being scanned’ error:

  1. Press Home windows key + R to open up a Run window. When you see the conversation field, kind ”ms-settings:troubleshoot’ and press Input. This may occasionally open up the Troubleshooting tab of the Settings app on Home windows 10.
    Having access to the Troubleshooting tab
  2. After you’re throughout the Troubleshooting tab, transfer to the suitable phase of the display screen after which scroll the entire method right down to the Stand up and operating phase, click on on Printer, then click on on Run the Troubleshooter from the newly seemed context menu.
    Working the Printer Troubleshooter
  3. Wait till the preliminary scan is whole and spot if any fixes get really useful. If a restore technique is acceptable for your present state of affairs, click on on Practice this repair.
    Making use of the Repair

    Notice: Relying at the downside that will get came upon, you may want to carry out some guide steps to be able to observe the really useful repair.

  4. After the repair has been effectively carried out, restart your pc and spot if the issue is fastened on the subsequent startup.

In case the issue continues to be there, observe the following doable repair beneath.

Way 3: Restarting the Home windows Symbol Acquisition (WIA) provider

Because it seems, you must be expecting to look the ‘An issue averted the report from being scanned‘ error in case an very important provider (Home windows Symbol Acquisition – WIA) isn’t operating or is caught in a limbo state. Some customers that had been additionally encountering this downside have showed that they controlled to mend the problem just by restarting the WIA provider and converting its Startup kind to Computerized.

This provider allows the verbal exchange between your running machine and imaging {hardware} corresponding to scanners, virtual cameras, and some other video/symbol apparatus – It’s completely very important to the neatly functioning of attached scanners.

If you happen to suspect this provider may well be chargeable for this factor, right here’s a step-by-step information on restarting and converting its Startup Sort accordingly:

  1. Open up a Run field via urgent Home windows key + R. Subsequent, kind ‘services and products.msc’ and press Input to open up the Products and services display screen.
    Sort “services and products.msc” into the Run conversation and press Input
  2. When you’re throughout the Products and services display screen, transfer right down to the suitable phase and scroll down throughout the record of services and products till you find the Home windows Symbol Acquisition (WIA) provider.
  3. While you see it, right-click on it and select Homes from the newly seemed context menu.
    Having access to the Homes display screen of Home windows Symbol Acquisition (WIA)
  4. From the Homes display screen of the WIA provider, make a choice the Normal tab. Subsequent, alternate the Startup kind (the usage of the related drop-down menu) to Computerized, then click on on Prevent > Get started button to restart the provider. Notice: If the provider is stopped, click on on Get started to make sure it’s operating.
    Restarting / Beginning the WIA provider
  5. Save the adjustments via clicking on Practice, then repeat the motion that was once in the past inflicting the An issue averted the report from being scanned’ error and spot if the problem is now resolved.

In case the similar downside is persisting, get started following the following manner beneath.

Way 4: Working Home windows Fax & Scan as Admin

Because it’s been reported via some affected customers, this downside too can happen because of the truth that the appliance you’re the usage of to que your scanning jobs doesn’t have admin get entry to to be able to ship the tips for your scanning instrument.

If this state of affairs is acceptable, you must be capable of repair the problem via making sure that the default scanning app (Home windows Fax & Scan) is compelled to run with administrative get entry to.

Right here’s a snappy information on doing this:

  1. If Home windows Fax & Scan is already opened, shut the appliance, however ensure that your scanning instrument remains open.
  2. Press Home windows key + R to open up a Run conversation field. Subsequent, kind ‘ wfs’ throughout the textual content field and press Ctrl + Shift + Input to open it with administrative privileges.
    Opening Home windows Fax & Scan with admin get entry to
  3. When brought about via the Person Account Keep watch over (UAC), click on Sure to grant admin get entry to.
  4. After the Home windows Fax & Scan application is opened with admin get entry to, queue some other activity and spot in the event you’re nonetheless encountering the similar error.

If the similar ‘An issue averted the report from being scanned’ error returns, transfer right down to the following doable repair beneath.

Way 5: Completing the printer’s cartridge set up & alignment

If you happen to’re encountering the problem with a brand spanking new printer (now not a standalone scanner), be sure that you’ve gotten finished any requirement that the printer asks for. Some customers that had been going through the similar factor have showed that they’ve eradicated the mistake via finishing cartridge set up and alignment.

With maximum printers, it is very important bodily print the scan and alignment web page ahead of the printer will help you scan the rest. After all, the stairs of doing so will probably be other relying for your printer’s producer. Some fashions will can help you do that from their proprietary application, however you must additionally be capable of print an alignment web page by the use of the bodily buttons of the printer.

Notice: If you happen to’re now not certain about how to try this, learn you’re printer’s person guide or seek on-line for particular steps on aligning your printer.

If you happen to did this to no avail or this state of affairs isn’t acceptable, transfer right down to the following doable repair beneath.

Way 6: Connecting scanner to USB 2.0 port

In case not one of the doable fixes above have helped, you must get started investigating the port you’re the usage of to your printer/scanner. Is it plugged within the entrance/rear? Is it a USB 3.0 port or 2.0?

Take into account that in the event you’re the usage of an older scanner type, it will not be configured to paintings with the more moderen Univeral Serial Bus 3.0 interface. This downside is ordinary and it’s affecting each printers and scanners launched ahead of the apparition of USB 3.0.

If you happen to’re the usage of a USB 3.0 port to your scanner, transfer to a USB 2.0 port and spot if the problem continues to be going on.

Plugging the keyboard right into a 2.0 or 3.0 USB port

Additionally, if you happen to’re the usage of a entrance USB port, transfer to a rear one – Entrance USB ports have a tendency to offer much less chronic than their actual equivalents.

Way 7: The usage of Scan Prolonged application (HP Best)

If you happen to’re encountering the problem with an older HP scanner type, you may want to use their proprietary scanning characteristic to be able to keep away from the ‘An issue averted the report from being scanned’ error.

Some HP customers have showed that they controlled to mend this factor via putting in and the usage of HP Scan Prolonged as a substitute scanning answer.

Essential: This instrument is proprietary and most effective works with HP printers.

If this state of affairs is acceptable, right here’s a snappy information on putting in and the usage of the HP Scan Prolonged to be able to circumvent the mistake:

  1. Get entry to Legitimate HP HD Scan to obtain the HD Scan Prolonged application.
  2. As soon as the obtain is whole, open the naponewsonline.org report, settle for the Finish-Person License Settlement, then observe the on-screen activates to put in the application.
    Putting in the HD Scan Prolonged application

    Notice: When brought about via the UAC (Person Account Keep watch over), click on Sure to grant Administrative privileges.

  3. After the set up is whole, click on on End and restart your pc in the event you’re now not brought about to take action mechanically.
  4. As soon as your pc boots again up, click on on Get started and seek for ‘HP Scan prolonged‘. Then click on at the application from the record of effects.
    Opening the HP Scan Prolonged application
  5. Create a brand new Scanning activity and spot if the operation completes with out the similar error.

In case this technique was once now not acceptable, transfer right down to the following doable workaround beneath.

Way 8: The usage of the Home windows Scan app (Home windows 10 Best)

in the event you’re encountering the problem on Home windows 10, there’s one further workaround that you’ll be able to take a look at. Because it seems, Microsoft revealed a UWP utility (Home windows Scan) that you’ll be able to doubtlessly use to keep away from the ‘An issue averted the report from being scanned’ error.

Some customers have showed that the usage of this Scan app as a substitute of the OEM similar allowed them to finish the scanning jobs and not using a problems.

Right here’s a snappy step by step information on putting in and the usage of the Scan app on Home windows 10:

  1. Press Home windows key + R to open up a Run conversation field. Throughout the textual content field, kind ‘ ms-windows-store://house’ and press Input to open up the House display screen of the Microsoft Retailer.
    Opening the Home windows Retailer by the use of Run conversation field
  2. Throughout the Microsoft Retailer, use the hunt serve as (top-right phase) to seek out the Scan App. Then, click on on it from the record of effects to open it.
    Opening the Microsoft Scan App
  3. From the following display screen, click on on Get to start up the obtain of Home windows Scan.
    Downloading and putting in the Home windows Scan Application
  4. Wait till the set up is whole, then click on on Release to open the application.
  5. Subsequent, observe the on-screen connections to glue a scanner and spot if it means that you can circumvent the mistake message

If the similar downside continues to be going on, transfer right down to the following manner beneath.

Way 9: Deleting the StilIimage key

Because it seems, you may also come upon the ‘An issue averted the report from being scanned’ error because of a corrupted Registry access that finally ends up fighting the scanning jobs from being carried out. This downside is normally reported to happen after an AV finally ends up quarantining or taking away OS pieces.

A number of affected customers that had been going through this mistake with Canon printers have showed that the problem was once resolved once they used the Registry Editor to delete the StillImage key. Maximum of them reported that the problem was once resolved once they rebooted their pc.

Right here’s a snappy information on deleting the StillImage key to be able to repair the ‘An issue averted the report from being scanned’ error:

  1. Press Home windows key + R to open up a Run conversation field. Subsequent, kind ‘regedit’ throughout the textual content field and press Input to open up Registry Editor.
    Open Regedit

    Notice: When brought about via the UAC (Person Account Keep watch over), click on Sure to grant administrative privileges.

  2. When you’re throughout the Registry Editor application, use the left-hand menu to navigate to the next location:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImageNotice: You’ll be able to additionally get there right away via pasting the site at once into the navigation bar and urgent Input.
  3. After you get to the StillImage key, right-click on it from the left-hand aspect menu and click on on Delete from the context menu.
    Deleting the StillImage keys

    Notice: Don’t concern about inflicting any problems via deleting this key. Home windows will recreate it from scratch because of the truth that the scanner driving force rewrites it on the subsequent startup.

  4. Shut the Registry Editor and restart your pc.

In case the similar downside continues to be going on, transfer right down to the following doable repair beneath.

Way 10: Changing the unhealthy USB cable

Every other doable offender is a erroneous USB cable that’s connecting your pc and your scanner/printer. An previous cable can develop into non-congruent or corroded, and this would possibly finally end up affecting the switch of information.

Changing the unhealthy USB cable

Since only a few printer and scanner these days are being launched with proprietary cables, take a look at changing it with a generic one and spot in the event you nonetheless have the similar downside. Alternatively, if the cable is proprietary, you haven’t any different selection however to reserve a brand new one or ship it for guaranty.

In case this technique was once now not acceptable, transfer right down to the overall repair beneath.

Way 11: Converting Home windows Symbol Acquisition (WIA) Startup Sort

Every other noticeable module which we discovered to be inflicting issues was once the Home windows Symbol Acquisition. This provider is fascinated with fetching main points of Home windows symbol from legit Microsoft servers. Alternatively, it’s identified to purpose issues of different modules which incorporates the scanning module as neatly. On this answer, we will be able to alternate the startup form of this provider to Behind schedule Computerized and spot if this fixes the issue.

  1. Press Home windows + R, kind “services and products.msc” within the discussion field, and press Input.
  2. As soon as within the Products and services tab, seek for the access of Home windows Symbol Acquisition, right-click on it and make a choice Homes.
    Home windows Symbol Acquisition Homes

Now, alternate the startup kind to Computerized (Behind schedule Get started). Save adjustments and go out. Restart your pc and spot if the issue is resolved.

FAQs

How do I enable scanning documents?

To enable scanning documents, you’ll need to:

1. Open the Settings app on your device

2. Tap “Security & privacy”

3. Tap “Document scanning”

4. Turn on the toggle for “Allow document scanning”

5. Grant the app permission to access your camera

With document scanning enabled, you’ll be able to use the built-in camera app to scan documents and save them as PDF files.

What if I get an error that says “a problem prevented the document from being scanned”?

If you receive this error, it means that either your device doesn’t support document scanning, or that the feature hasn’t been enabled. To enable document scanning, follow the steps in the “How do I enable scanning documents?” section above.

What happens when a document is scanned?

When a document is scanned, it is converted into a PDF file and saved to your device. You can then view, edit, or share the document as you would any other PDF file.

How do I enable scan on Samsung?

Open the Settings app on your Samsung device.

Tap Biometrics and security.

Under the “Biohmetrics” section, tap Fingerprints.

Tap the switch next to “Fingerprint scanning” to enable the feature.

If you’re prompted, enter your device’s PIN, pattern, or password to confirm your identity.

Your device will now be able to scan your fingerprint when you attempt to unlock it.

Why should documents be scanned?

Scanning documents can be a convenient way to store or share paper documents electronically. Scanned documents can be saved as PDF files, which are easy to view, edit, and share on most devices. Additionally, scanned documents take up less space than their physical counterparts, making them ideal for storing electronically.

How do I enable document scanning on my iPhone?

Open the Settings app on your iPhone.

Tap “Camera.”

Scroll down and tap “Scan Documents.”

Tap the switch next to “Scan Documents” to turn it on.

With document scanning enabled, you’ll be able to use the built-in camera app to scan documents and save them as PDF files.

How do I scan a document on my iPhone?

1. Open the Camera app on your iPhone.

2. Point the camera at the document you want to scan.

3. Tap the shutter button to take a picture of the document.

4.Tap “Save File” to save the document as a PDF.

Conclusion

Despite the inconvenience, we appreciate your efforts to bring this to our attention. We are currently working on a solution that will allow us to scan all documents in a more timely manner. In the meantime, we apologize for any inconvenience this may have caused you and thank you for bringing it to our attention. Thank you for choosing our practice and we hope that you will continue to do so in the future.

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