How to Fix Blank Google Maps on Android and Chrome

How to Fix Blank Google Maps on Android and Chrome

As many people who use Google Maps on a regular basis may have noticed, the app went offline for a significant amount of time yesterday. According to an article by The Verge, “Google Maps went down for about an hour and a half yesterday, depriving people of one of the most-used apps in the world.” While it’s not entirely clear what caused the outage, it’s likely that this will be a cause for concern among users. As one commenter put it, “this is unacceptable…I rely on google maps ALL THE TIME.” Hopefully this outage was simply a fluke and Google will be able to address any issues that caused it as soon as possible.

What is a Google Maps black screen?

A “black screen” error in Google Maps is usually caused by a problem with the internet connection or a specific device setting.

There are several ways to fix this issue:

-Restarting the device

-Turning off battery optimization for Google Maps

-Clearing the cache and data for Google Maps

-Uninstalling and reinstalling Google Maps

-Checking for updates to Google Maps

-Making sure that Location Services is turned on

-Allowing all permissions for Google Maps

-Disabling any VPN services that may be enabled

-Resetting the network settings on the device.

If the issue persists, it may be caused by a problem with the Google Maps app itself. In this case, the best course of action is to contact Google Maps support.

Why did my Google Maps go black?

There are a few possible reasons for this:

1. You may be experiencing a problem with your internet connection. Try reloading the page or checking your connection.

2. The page may have been temporarily unavailable due to maintenance or technical issues. Try refreshing the page or checking back later.

3. You may be using an outdated browser that is not compatible with the latest version of Google Maps. Try updating your browser or switching to a different one.

4. There may be a problem with your cookies or cache. Try clearing your cookies and cache, or switching to incognito mode.

5. If none of the above solutions work, please contact Google Maps support for further assistance.

Fix Blank Google Maps on Android

In order to get your Google Maps app back to health, you need to delete cached data from the app on your Android phone and reinstall Google Maps with the latest version. Here’s how you do it:

Step 1.

Go to your phone’s Settings and navigate to Applications or Apps.

Step 2.

Scroll to find Maps from the list of applications. Tap on it.

Step 3.

You should now see the App Details where you’d find buttons for Force Stop and Uninstall Update. Below all that, you should see two separate buttons — Clear Data and Clear Cache. You may also notice some memory attached to the options. Tap on each them to get rid of all the unwanted clutter on your app.

Step 4.

Try using the Google Maps app now. If it still doesn’t solve the issue, it means that your app version is outdated. You’d need to go to Google Play Store to update it. You can find Google Maps under the My Apps and Games list.

Step 5.

Once you find the app on this list, tap on it. You’d see two options now — Uninstall and Update. You can choose to uninstall the app completely and then reinstall the latest version or simply hit Update and let the developers help you improve your Maps experience with latest fixes.

Fix Blank Google Maps on Chrome

Fixing this problem on Google Chrome is a bit trickier than doing the same on Android. However, it’s not rocket science. Let me walk you through the process.

Step 1.

Go to Settings on your Chrome by clicking on the three-dot menu at the top-right corner of the web browser.

Step 2.

Once you’re in, Scroll to the bottom of the page to find the Advanced option. Tap on it.

Step 3.

Here, you will find a header named Privacy and security. Under the header, you’ll find Content settings. Click it.

Step 4.

Next, you’ll see the Cookies option on top of the list. Click on it to go to the next page. Here, click See all cookies and site data.

Step 5.

Notice the smaller search bar at the top-right corner beside All cookies and site data? Type “” (.uk for people in UK, for India and so on). This will narrow the list of cookies down to a single entry under the same term. Click on the entry.

Step 6.

In the next page, you’ll find a long list of cookies. The ones causing your Google Maps to appear blank would be labeled gsScrollPos with a four-digit number attached to it. Click the ‘X’ button to the left of each cookie to delete them all.

Once you are finished, open a new tab (Ctrl+T) and go to the Google Maps site. If you’ve followed all the above steps correctly, it should work normally now.


As of this writing, it is unclear what has caused the outage. Google has not yet released an official statement on the matter. Some users are speculating that the outage may be due to a cyber attack, while others believe it could be a technical glitch. We will continue to monitor the situation and update our readers as more information becomes available.

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Dayne Williamson

I'm Dayne Williamson, and I love all things technology and finance. I started Napo News Online as a way to keep people up-to-date on the latest news in those industries, and I've loved every minute of it. I'm always looking for new ways to improve my site and help my readers, and I can't wait to see what the future holds.

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